How are we innovating in 2020?

Sunday, November 22, 2020

We've never had to be more innovative than now, as we come to the end of 2020. Andy O'Sullivan, a Solutions Engineer here at Liberty IT, spoke at Digital DNA in November and has condensed that talk into a Medium blog

What is innovation? Is it blockchain? Serverless? Quantum computing? These are the type of technologies that get mentioned a lot in innovation discussion, but to me, regardless of the tech or whichever hype curve they’re on, innovation is simply delivering new value.

What if you already have some chatbots, should you build another one? If it makes business sense, absolutely — but not with your innovation capacity. It’s critically important to protect and reserve your innovation capacity & resources for new products and services, as this is how you keep up with your competitors, and/or gain competitive advantage.